We use Cookies to make our website function better: Auto-Login for returning customers, Saving 3D Printing Drafts, etc. You can read more about Cookies in Privacy & Software.

Privacy Policy & Software Used

  • Privacy Policy:

    • Data Collection: We collect transactional data for records-keeping, and store it only within our own database. The full list includes: 
      • User Email (identifies unique customers)
      • Uploaded Model File, alongside customer-chosen print-settings:
        • 3D Print Nozzle Diameter
        • 3D Print Infill Type
        • 3D Print Infill Percent
      • Transaction Date&Time
      • Transaction Total Price
      • Number of 3D Prints ordered
      • Shipping Address (per transaction)
      • If and only if Callback is requested, then following information is additionally collected per each request:
        • Requester Name
        • Requester Phone Number
        • Requester Email
        • Request Date&Time
    • Data Usage: This data is used by 3DDone only to process customer registration, models, transactions, and callbacks. The intended use-case for this data to be interacted with, is for authentic customer to access their and only their information via Log-In & Sign up. Each registered customer can view detailed reports about following data via personal-page:
      • Uploaded Models (Including Drafts)
      • Completed Transactions
    • Data Protection: All data is transferred over SSL-Signed and HTTPS-encrypted protocol. No personal data is displayed on 3DDone.com website unless valid customer email and confirmation number or reference number are entered - the numbers for each customer are obtained via email-relayed confirmation system, introducing further level of security.
    • Cookies: We use Cookies to make our website function better: Auto-Login for returning customers, Saving 3D Printing Drafts, etc.

      • Types of Cookies used: Session cookies (php), Authentication cookies (returning customer log-in), - Essential Cookies.
      • Cookie Management: There is no way to avoid Session cookies and Authentication cookies if one intends on using functionality of model-upload, 3d-print ordering, customer log-in, etc.
  • Software Used:

    • Open-Source Software: PHPMailer (v. 6.9.1, license) -- used for email-confirmation system, Online3DViewer (v. 0.12.0, license) -- used to display and verify uploaded 3D Model.